Updated: 1 January 2026 Language: English Applicable to: Malaysian Users Compliance: Malaysia PDPA

Privacy Policy xbet100 – Personal Data Protection for Malaysian Players

Xbet100 takes the privacy of every member seriously. This document clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

PDPA Compliance 256-bit SSL No Data Sales Guaranteed User Rights

Why Is Your Data Safe with xbet100?

We don't just comply with the law — we genuinely believe that player privacy is a responsibility that must be taken seriously.

Full Malaysia PDPA Compliance

Xbet100's Privacy Policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We process your personal data only for legitimate purposes and in a responsible manner in accordance with local legal requirements.

Bank-Grade SSL Encryption

All data transmitted between your device and xbet100's servers is encrypted using 256-bit SSL technology — the same standard used by leading banking institutions in Malaysia. No one can intercept or read your data in transit.

We Do Not Sell Your Data

Xbet100 has never sold, rented, or traded members' personal data to third parties for marketing purposes, and never will. Your data belongs to you — we only use it for the purposes stated in this policy.

Right to Access & Correct Data

As an xbet100 member, you have the right to request a copy of the personal data we hold about you, ask for corrections to any inaccurate information, and in certain circumstances, request the deletion of your data. Contact us to initiate any of these requests.

Secure Data Storage

Your personal data is stored on servers protected by strict access controls, multi-layered firewalls, and round-the-clock security monitoring. Only authorised personnel may access member information, and only to the extent required by their role.

Data Breach Notification

In the event of any security incident involving your personal data, xbet100 is committed to notifying affected members within a reasonable timeframe, in line with legal requirements and industry best practices.

Important Note: By registering and using the xbet100 platform, you agree to the collection and use of your personal information as described in this Privacy Policy. Please read this document carefully, as it affects your privacy rights.

1Introduction

Xbet100 ("we", "platform" or "xbet100") is committed to protecting the privacy and security of every member's personal data. This Privacy Policy sets out transparently how xbet100 collects, uses, discloses, transfers, and protects your personal information when you use our website, mobile application, and all services provided by xbet100.

This policy is developed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), the primary legislation governing the processing of personal data in Malaysia. xbet100 acts as the data controller for the personal information you provide to us.

Every time you register a new account on xbet100, make a deposit via Touch 'n Go eWallet, DuitNow, or any other local payment method, place a bet on an EPL or Malaysia Super League football match, or play slots or Live Casino — you interact with our systems, and in doing so, some of your personal data may be collected and processed.

By using the xbet100 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us to close your account.

2Personal Data We Collect

Xbet100 collects various categories of personal data necessary to provide services that are secure, fair, and legally compliant. Below are the types of data we collect and their sources:

A. Data You Provide Directly

Full name Date of birth Email address Phone number Residential address MyKad Number Bank account information E-wallet ID

B. Automatically Collected Data

  • Your IP address and geolocation information when you access the xbet100 platform.
  • Device type, operating system, web browser, and application version in use.
  • Platform activity logs — pages visited, games played, session duration, and betting history.
  • Cookie data and similar tracking technologies (explained further in Section 6).
  • Communication records when you contact the xbet100 support team via live chat, email, or WhatsApp.

C. Data from Authorised Third Parties

  • Identity verification information from the KYC (Know Your Customer) service providers we use to ensure legal compliance.
  • Transaction data from payment processors such as Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u, and CIMB Clicks for verification and fraud prevention purposes.
  • Information from responsible gambling compliance screening agencies that helps us identify individuals who may require additional protection.

3How xbet100 Uses Your Personal Data

Xbet100 uses the personal data collected for the following purposes, all of which have a valid legal basis under Malaysia's PDPA:

Processing Purpose Legal Basis
Registering and managing member accounts Contract performance
Processing deposits and withdrawals Contract performance
Identity verification (KYC) & fraud prevention Legal obligation
Providing customer support Contract performance
Sending promotions and special offers (with your consent) Consent
Platform usage analytics for service improvement Legitimate interests
Anti-money laundering (AML) compliance Legal obligation
Implementation of responsible gambling programmes Legal obligation & legitimate interests

Xbet100 will not use your personal data for any purpose other than those stated above without obtaining your prior consent. You have the right to withdraw your consent for specific purposes (such as marketing communications) at any time by contacting our support team.

4Sharing Data with Third Parties

Xbet100 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, under certain limited circumstances, xbet100 may share your personal data with the following parties:

  • Payment Processors: xbet100 shares the necessary transaction information with Malaysian local payment providers such as Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX via Maybank2u and CIMB Clicks solely for the purpose of processing your financial transactions.
  • KYC Service Provider: We share identity verification documents with authorised third-party KYC service providers to verify member identities for legal compliance purposes.
  • Game Providers: Necessary session data (not sensitive personal information) is shared with slots and Live Casino game providers to ensure the games function correctly.
  • Legal Authorities: xbet100 will disclose personal data to Malaysian authorities when required by law, court order, or directive from a competent authority.
  • Technical Service Providers: IT infrastructure, cloud computing, and cybersecurity service providers that process data on behalf of xbet100 under strict confidentiality agreements.

Our Commitment: All third parties that receive data from xbet100 are required to comply with data protection standards equal to or stricter than those we apply ourselves. We only share data that is strictly necessary for the stated purpose.

5Data Security

Xbet100 invests heavily in security infrastructure to protect your personal data from unauthorised access, loss, alteration, or disclosure. Key security measures we have in place include:

  • 256-bit SSL/TLS Encryption: All communications between your browser and the xbet100 platform are encrypted using the highest industry-standard encryption protocols.
  • Data encryption at rest: Sensitive data stored in xbet100's databases is encrypted so that it remains unreadable even in the event of unauthorised server access.
  • Multi-level access control: Only authorised xbet100 staff who require access to carry out their duties may view members' personal data — with all access logged and monitored.
  • Two-factor authentication (2FA): xbet100's internal systems containing member data are protected by two-factor authentication for all staff.
  • Regular security audits: xbet100 conducts regular security assessments and penetration testing to identify and address potential system vulnerabilities.
  • Real-time threat monitoring: Our security monitoring system operates around the clock to detect and respond to any suspicious activity.

While we take all reasonable steps to protect your data, no security system is foolproof. You also play an important role in keeping your account safe — use a strong password, never share your login credentials, and notify us immediately if you suspect any suspicious activity on your xbet100 account.

6Cookies & Tracking Technologies

Xbet100 uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage patterns, and ensure the platform functions correctly.

Types of cookies we use:

  • Essential Cookies: Required for the platform to function properly — including login session cookies, security cookies, and cookies that save your language preferences. These cookies cannot be disabled.
  • Performance & Analytics Cookies: Helps us understand how players interact with the xbet100 platform — the most frequently visited pages, time spent in each section, and any technical errors that may occur. This data is used in aggregate form and does not identify individuals.
  • Functional Cookies: Stores your preferences such as language, display settings, and information that helps personalise your experience when you return to the xbet100 platform.
  • Marketing Cookies (with Consent): Used to display relevant xbet100 promotions to you based on your interests and activity on the platform. These cookies are only used with your consent.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the xbet100 platform and your overall user experience.

7Data Storage & Retention

Xbet100 retains your personal data for as long as your account remains active or as long as necessary to provide services to you. After account closure, we will retain certain data for the period required by Malaysian law, including financial record-keeping and AML compliance obligations.

Xbet100's data retention policy is generally as follows:

  • Financial transaction records — retained for a minimum of 7 years after a transaction occurs, to meet Malaysia's tax and AML legal requirements.
  • Identity verification (KYC) data — retained for the duration of the active account and for a minimum of 5 years after account closure.
  • Customer support communication logs — retained for 3 years for reference and dispute resolution.
  • Platform activity log data — retained for 2 years for security and analytical purposes.

Once the relevant retention period has ended and there is no other legal or business reason to keep the data, xbet100 will securely delete or anonymise it.

8Your Rights Regarding Personal Data

As a data subject under Malaysia's PDPA, you have certain rights regarding the personal data xbet100 holds about you. These rights include:

Right to Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request the correction of inaccurate or incomplete data.

Right to Erasure

Request the deletion of your data in circumstances permitted by law.

Right to Object

Object to the processing of your data for specific purposes such as direct marketing.

Right to Restriction

Request a restriction on the processing of your data under certain circumstances.

Right to Data Portability

Receive your data in a machine-readable format for portability.

To exercise any of these rights, please submit a written request to support@xbet100.best clearly stating the right you wish to exercise and your account details. xbet100 will process your request within 30 business days and may require additional identity verification before doing so.

Please note that some of these rights may be limited in certain circumstances — for example, we are unable to delete data that is required to fulfil our legal obligations.

9Children's Privacy

The xbet100 platform is intended exclusively for users aged 18 years and above only. xbet100 does not knowingly collect any personal data from individuals under the age of 18.

If we discover that someone under the age of 18 has registered an account on xbet100, we will immediately close the account, delete all associated data, and take the necessary steps in accordance with applicable laws.

If you become aware that a minor has registered on xbet100, please notify us immediately via support@xbet100.best.

10Privacy in Payment Transactions

Xbet100 understands that financial information is among the most sensitive data there is. When you make a deposit or withdrawal via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX through Maybank2u or CIMB Clicks, xbet100 only receives the information necessary to verify and process the transaction.

Xbet100 does not store your full bank card details, complete bank account numbers, or e-wallet passwords. All sensitive financial information is processed directly by the relevant payment providers through secure, encrypted channels.

Payment Security: xbet100 will never ask for your e-wallet or online banking password. If anyone claims to represent xbet100 and requests this information, do not provide it — contact us immediately to report the incident.

11Privacy Policy Amendments

Xbet100 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal and regulatory requirements, or platform service improvements. All amendments will be published on the xbet100 website with an updated revision date.

For significant amendments that affect how we process your personal data, xbet100 will endeavour to notify you via your registered email or in-platform notification at least 14 days before the changes take effect. Your continued use of the xbet100 platform after the amendments take effect will be considered your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

12Contact Us About Privacy

If you have any questions, concerns, or complaints regarding xbet100's Privacy Policy or how we handle your personal data, please reach out to us through the following channels:

  • Email: support@xbet100.best
  • Live Chat: Available on the xbet100 website, 24 hours a day, 7 days a week
  • WhatsApp: Contact our support team via WhatsApp for a faster response

The xbet100 team is committed to taking every privacy-related enquiry seriously and will provide a helpful response within 5 business days. For data subject rights requests (such as access or deletion requests), please state this clearly in your email so we can process it through the appropriate channel.

This Privacy Policy was last updated on 1 January 2026. The latest version is always available at xbet100.best/privacy-policy.

Responsible Gambling: xbet100 is committed to responsible gambling. Betting should be enjoyed purely as entertainment. For users aged 18 and above only. Visit our Responsible Gaming page for self-control tools and support resources.

Your Data Is Safe. Join xbet100 Today.

Xbet100 takes your privacy seriously. Register for free, deposit via Touch 'n Go or DuitNow, and enjoy over 1,000 games and Sports Betting alongside more than 500,000 members across Malaysia.

Bahasa Melayu